Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Customized or personalized items (like printed T-shirts or made-to-order sarees) may take 3–7 working days for production before shipping.
Please note: Orders are not shipped or delivered on Sundays or public holidays.
Shipping Locations
We currently deliver across India. If you’re located outside India and wish to place an order, please contact us before checkout for assistance with international delivery.
Estimated Delivery Time
Once your order is shipped, the typical delivery timelines are:
- Metro Cities: 2–4 working days
- Other Cities & Towns: 3–7 working days
- Remote Locations: 5–10 working days
Delivery time may vary depending on your location and courier service availability.
Shipping Charges
- Tamil Nadu: ₹50
- South India (excluding Tamil Nadu) – Andhra Pradesh, Karnataka, Kerala, Telangana: ₹120
- Other States in India: Shipping charges will be calculated based on your delivery location and order weight.
- Custom or Bulk Orders: For large quantities or special shipping requirements, rates may vary. Please contact us directly.
- All applicable shipping charges will be shown at checkout before you confirm the order.
Order Tracking
Once your order is shipped, a tracking number and link will be shared via SMS or email. You can use this to monitor the status of your shipment in real-time.
Delivery Delays
We always aim to deliver your order on time. However, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or courier issues. In such cases, we will keep you informed.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please notify us within 48 hours of receiving the item (or expected delivery date). We will investigate and either replace the item or offer a refund based on the situation.
Address Accuracy
Please make sure the shipping address provided is accurate and complete. We are not responsible for failed deliveries due to incorrect or incomplete address details.
Contact Us
For any shipping-related questions or special delivery requests, you can contact us at:
📧 Email: support@shrikarthikkeyatex.com
📱 Phone/WhatsApp: +91 9677698662